K Kelo

Privacy

What data is processed

On behalf of each customer company, Kelo stores: the name, email and role of whoever has access; the record of who launched, closed and checked each production order; and the email of whoever requested each job.

This data exists because traceability is the product — knowing who did what is exactly what an ISO 9001 auditor will ask. There is no advertising, profiling or sharing with third parties for their own purposes.

Who is responsible for what

The customer company is the data controller: it decides what data it enters and why. Kelo is the processor and handles it only on the company's instructions.

Where it is kept

On servers in the European Union. Backups stay in the same jurisdiction and are kept for 14 days.

Isolation between customers

Each company's data is separated from everyone else's by the database itself, through row-level security policies, and not just by filters in the application. The application connects with a user that has no privilege to bypass those policies, and refuses to start if it finds that it does.

How long for

  • Production, quality and maintenance data: for as long as the account is active.
  • Audit log: the same, and it cannot be changed or deleted by the application.
  • Sessions: 8 hours of inactivity.
  • Links sent by email: 1 hour (recovery) to 14 days (invitation).
  • Backups: 14 days.

When the relationship with a customer ends, its data is deleted within 30 days, unless there is a legal obligation to keep it.

Rights

Anyone who wants to access, correct or delete their data should first speak to the company they work for or ordered the job from: it is the one that decides about it. Kelo answers requests forwarded by that company.

Cookies

One session cookie, strictly necessary to keep you signed in, and two preference cookies that only store the user's choices: the language and the light or dark theme. There are no analytics or advertising cookies, and so there is no banner asking for consent to them either.

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